Scheduling an Appointment
All visits to Primary Care are by appointment only. Appointments are scheduled on the basis of urgency, availability, and the preferences of our students and trainees. We offer both in-person and telemedicine appointment modalities. Appointments can be self-scheduled online or by calling 410-516-3311 and speaking to a Patient Service Coordinator.
Please arrive 15 minutes early for your scheduled appointment to complete the check-in process (including questionnaires), and have your vitals checked. If you are more than 10 minutes late for your appointment, you may be asked to reschedule out of fairness to other patients.
If you will not be able to keep your appointment, please cancel online or call us as soon as possible so that we can provide this appointment time to another patient.
Important Insurance Information related to your appointment for Kaiser, TriCare, Medicaid/Medicare Insurance Holders
We do not charge co-pays or bill for provider visits at any of our primary care clinics regardless of your health insurance. However, we are out of network with a few insurance plans. This means that your insurance will probably not pay or even allow us to order laboratory tests, radiology services, refer to specialist care, or prescribe medications with the following insurances:
- Kaiser
- TriCare
- Medicaid/Medicaid
If you participate in any of the above insurances, our primary care clinics can provide the following services:
- You can be seen by one of our providers without a co-pay or bill, however, diagnostic tests or treatments will not be covered by your insurance. You will be responsible for paying the full cost of these services.
- We can offer a limited range of free in-house Point of Care tests, like a rapid strep test, urinalysis, or pregnancy test.
- We can offer a limited range of prepackaged medications from our internal dispensary at the Homewood clinic that you can purchase without using your insurance, see link to our dispensary for out-of-pocket pricing. These medications include items such as common antibiotics, steroid ointments and birth control and can be purchased directly from us.
- You can utilize TimelyCare for telemedicine visits free of charge.
- You can meet with one of our Insurance and Referral Outreach Specialists to assist you in finding local providers who are in-network with your insurance plan.
If you participate with the following insurance companies, we recommend you receive your routine primary care from a provider associated with that insurance. Additional information about these insurance companies can be found below:
If you would like access to our full range of services, consider enrolling in the Student Health Benefits Plan during the next enrollment period.