Health Web Portal

The Student Health WebPortal allows students and learners to:

  • Electronically sign consent forms
  • Upload insurance information
  • Complete, upload and submit important health forms and records
  • Request medication refills
  • Securely communicate with your health care team
  • Coming soon: Self-schedule in-person and telemedicine appointments

Please note the server is offline daily between 3–5 a.m. EST for routine maintenance.

Before You Use the Student Health WebPortal

  • Do not send secure messaging to providers who have never seen you. No medical advice will be given prior to establishing care.
  • Secure Messaging is not an alternative to having an appointment.
  • Secure Messaging is not the best way to schedule an appointment or give feedback – please call our offices instead.
  • Most importantly, the Student Health WebPortal is in addition to MyChart (the patient portal for JHH/Epic). They are not the same!

Below, you will find instructions for how to use the Student Health WebPortal.

Initiate Your Account

The Student Health WebPortal is equipped with single sign-on capabilities using your JHU credentials or JHED ID.

If you do not have JHU credentials or a JHED ID, please call our offices to further assist you.

Please note: Sharing your Hopkins ID and password will enable others to have access your confidential medical records.

Complete Online Forms

Whether you are new or returning, various forms will be assigned to you to complete annually and before visits.

To access the forms, log in to your Student Health WebPortal account and click the “My Forms” tab.

The information provided will be automatically added to your student health electronic medical record.

Send and Receive Secure Messages

The Student Health WebPortal’s secure messaging feature provides students with a HIPAA compliant means of communicating with your health care team. Do not send secure messages for urgent matters.

To send a secure message:

  1. Log into your Student Health WebPortal account
  2. Select “Messages,” then “New Message.”
  3. Using the drop-down menu, select your intended recipient.
  4. Type your subject and message in the appropriate fields

To view and reply to a message:

  1. You will receive an automated email notification informing you of a new secure message.
  2. Log into your Student Health WebPortal account.
  3. Select “Messages,” then “View Messages.”
  4. To reply, click “Reply to Message”, which can be found below the message.
  5. Type your response in the field provided.
  6. Click the “Reply” button.