Johns Hopkins UniversityEst. 1876

America’s First Research University

Chat with a Counselor

Chat with a Counselor (CWAC) sessions are brief, informal, confidential, one-on-one, virtual or in-person, self-scheduled appointments for all JHU students and learners who wish to chat with a Mental Health Services clinician about anything related to mental health and well-being. CWAC is an outreach program that aims to reduce barriers to mental health resources for our campus communities by providing informal chat sessions with our campus clinicians. If you are curious about mental health, have questions about our services, and/or want to find resources that fit your needs and/or identities, come chat with us! All topics and sessions are open to all students and learners regardless of their identity.

It is important to note that CWAC is NOT considered a clinical appointment for mental health treatment. This means that the clinician you meet with will NOT be providing therapy, nor will they become your therapist. Clinicians will listen to specific problems, help explore solutions and resources, and introduce you to what it’s like to speak with a member of our staff.

Anyone experiencing a mental health crisis or having urgent or emergent mental health needs should NOT utilize CWAC but instead contact the Behavioral Health Crisis Support Team (BHCST) by calling 410-516-9355. The BHCST provides support 24 hours a day, seven days a week.

Ready to sign up for a CWAC? Students and learners who are enrolled in degree programs with at least one in-person class, residents, fellows, and graduate students* doing research can schedule a CWAC session through the myHealth portal. Looking for assistance with self-scheduling through the myHealth portal? We have a step-by-step guide to help you.

*Students and learners enrolled in degree programs that are online only cannot make an appointment through the myHealth portal, and should instead call Mental Health Services at 410-516-3311, and select any clinic to connect to an administrative staff member who can assist you.

Chat with a Counselor Session Options

Got a question or concern about Mental Health or well-being but aren’t sure who to ask or where to get an answer? This chat is for you! Typical topics include how to schedule a therapy appointment, navigating Mental Health Service’s website, students and learners seeking a particular type of therapy for a particular mental health concern, should I go to therapy if I’m having trouble with _________, and much more!

  • Offered Monday from noon-1 p.m., Tuesdays from 1-2 p.m., Thursdays 2-3 p.m., and Fridays noon-1 p.m. with Matthew Benic, LCPC, LPC, NCC (available in-person or virtually via Zoom, except for Fridays which are virtual via Zoom only)
  • General Chat with a DC Counselor offered Fridays 10 a.m.-noon with Gerard Grigsby, LCPC, LPC (available virtually via Zoom only)

A virtual space where students and learners can speak with a mental health clinician who can help them navigate the often confusing and complex world of mental health resources on and off-campus. Topics can include mental health treatment options, higher levels of care in mental health, community services and resources, Medical Leave of Absence (MLOA) options, resources offered by JHU departments and schools, problem solving, adjustment to undergraduate or graduate life, navigating barriers, and much more!

  • Offered Thursdays 11 a.m.-noon and Fridays 10-11 a.m. with Frances Waple, LCSW-C (available virtually via Zoom only)

Are you having trouble coping with the constant barrage of media coverage every day? Are headlines making you feel stressed or overwhelmed? Are you worried or concerned about the future of the world we live in? Then this Chat with a Counselor session is for you! Students and learners can explore strategies and campus resources for staying informed without feeling overwhelmed by all that is going on in the world right now. Learn how to set healthy boundaries with your media usage, acquire ways to stay grounded, and hear about resources to find support during challenging times.

  • Offered Monday from noon-1 p.m., Tuesdays from 1-2 p.m., Thursdays 2-3 p.m., and Fridays noon-1 p.m. with Matthew Benic, LCPC, LPC, NCC (available in-person or virtually via Zoom, except for Fridays, which are virtual via Zoom only)

A virtual space where graduate and PhD students and learners can speak with a mental health clinician about anything related to mental health and well-being. Common topics include adjustment to being a graduate student, networking, program problems, cohort catastrophes, dissertation support, navigating barriers, creating balance, TA troubles, finding resources, connecting with other grad students, and much more.

A space where students and learners who struggle with eating or appetite concerns can speak with a mental health clinician who specializes in treatment around these issues. Topics can include eating disorders past or present, unhealthy eating habits, finding support and resources, treatment options, unhealthy or healthy dieting, and much more.

A space for any student or learner who would like support from a Mental Health Services clinician working through any type of loss such as a death, the end of a relationship or friendship, loss of a pet, losing a previous ability, or any other type of loss that can be experienced. Come chat with an MHS clinician who specializes in grief & loss treatment and support.

A virtual space for students and learners in the School of Education where they can speak with Mental Health Service’s liaison to the School of Education about anything related to mental health and well-being. Topics can include cultivating a sense of belonging, navigating obstacles, seeking support, building resilience, and much more!

A virtual space where students and learners who are curious about identities and/or those with identity-related concerns can chat with a MHS clinician who specializes in identity work. Clinicians can provide resources within the JHU community, support for mental health and well-being, and make recommendations for further identity advocacy.

  • Asian and Asian American Identities
  • Black and African American Identities
  • Black, Indigenous, and People of Color (BIPOC) Identities
  • First Generation/Limited Income (FLI) Students
  • LGBTQ+ Identities
  • Neurodivergent Identities
    • Tuesdays 3-4 p.m. with Jami Imhof, DSW, LCSW-C (available virtually via Zoom only)
  • Trans+Gender Diverse Identities

Are you interested in CWAC but can’t meet during any of the listed times? Please call Mental Health Services at 410-516-3311 and speak to our administrative staff about finding an alternative time on that clinician’s schedule.