Frequently Asked Questions
Our staff is ethically committed to confidentiality and federal and Maryland laws protect the confidentiality of information shared in counseling. However, it is important to note that the law does require that confidential information be disclosed in several circumstances:
- in instances where there is imminent danger of serious harm to you or to others, a counselor may reveal information to prevent harm;
- in cases where child abuse or abuse of a dependent adult is made known, the counselor must report the abuse; and
- when mandated by a court order, information would be released.
Counselors are available daily (at all times of the day, during and outside of remote drop-in hours) to provide crisis intervention services to students. In addition, at all times, students, staff and faculty can contact the JHU Behavioral Health Crisis Support Team (BHCST) at 410-516-9355.
If you are already in brief individual therapy, discuss your interest in considering medication as a treatment option with your counselor, who will then refer you to one of our consulting psychiatrists as appropriate. The MHS staff will decide whether a person will need to be in counseling in order to receive prescriptions from one of our psychiatric providers.
Firstly, students and trainees have the opportunity to provide us with input on the feedback forms provided after a first appointment and then during the two weeks in the Fall and again in the Spring when all ongoing clients are asked to provide feedback on their experience.
Secondly, we encourage students to openly discuss with their counselor any concerns they may have.
Thirdly, if a student feels it is important to voice their concern or complaint to someone other than their counselor, we encourage them to contact the Chief Mental Health Director, Dr. Jennifer Howes (firstname.lastname@example.org) to discuss their concern or complaint.