Chat with a Counselor
Chat with a Counselor (CWAC) sessions are brief, informal, confidential, one-on-one virtual or in-person appointments for JHU students and learners to meet with a Mental Health Services clinician. If you are curious about mental health, have questions about our services, and/or want to find resources that fit your needs and/or identities, come chat with us! All topics and sessions are open to all students and learners.
It is important to note that CWAC is NOT considered a clinical appointment for mental health treatment. This means that the clinician you meet with will NOT be providing therapy, nor will they become your therapist. CWAC is an outreach program that aims to reduce barriers to mental health resources for our student and learner communities by providing informal and identity-based virtual sessions. Clinicians will listen to specific problems, help explore solutions and resources, and introduce you to what it’s like to speak with a member of our staff.
Anyone experiencing a mental health crisis or having urgent or emergent mental health needs should NOT utilize CWAC but instead contact the Behavioral Health Crisis Support Team (BHCST) by calling 410-516-9355. The BHCST provides support 24 hours a day, seven days a week.
Ready to sign up for a CWAC? Students and learners who are enrolled in degree programs with at least one in-person class, residents, fellows, and graduate students* doing research can schedule a CWAC session through the myHealth portal. Looking for assistance with self-scheduling through the myHealth portal? We have a step-by-step guide to help you.
*Students and learners enrolled in degree programs that are online only cannot make an appointment through the myHealth portal, and should instead call Mental Health Services at 410-516-3311, and select any clinic to connect to an administrative staff member who can assist you.
Chat with a Counselor Session Options
Are you interested in CWAC but can’t meet during any of the listed times? Please call Mental Health Services at 410-516-3311 and speak to our administrative staff about finding an alternative time on that clinician’s schedule.