Assisting students in distress

| October 3, 2023

Note: This letter originally appeared as an e-mail sent to all Hopkins faculty and staff on Tuesday October 3, 2023.

Dear Faculty and Staff,

As a member of the faculty or staff at JHU, you may become aware of students who are in distress and whose behavior, thoughts, or experiences cause you concern.  We all face challenges in our lives, and many of us, including many of our students, may be struggling through some difficulties. The good news is that Johns Hopkins University offers robust services for students across all dimensions of their well-being.

Attached is our updated guidance online for recognizing and assisting students in distress. With your assistance, we can safely connect our students to resources to ensure their personal safety and development, while also supporting their success toward degree completion.

The guide is a comprehensive tool to help you support and refer students in times of need. Please carefully review the document noting an emphasis on bringing in mental health, institutional equity, and public safety resources when appropriate. There are a number of new and enhanced resources such as the expansion of our Behavior Health Crisis Support Team to East Baltimore and enhanced services in Washington, D.C.  We encourage you to reach out to the listed campus resources if you have questions or need to consult.

The student well-being website also continues to be a central portal to student health and well-being resources across all divisions and campuses.

Thank you for your work in responding to student concerns and creating a safe and caring environment for all.


Kevin Shollenberger
Vice Provost, Student Health and Well-Being

Shanon Shumpert
Vice Provost, Institutional Equity