Note: this post has been updated multiple times to reflect changes to the TimelyMD service.
In response to the unprecedented challenges of the COVID-19 pandemic, the university has partnered with TimelyMD to make mental telehealth counseling free and available to all Johns Hopkins students and trainees. To access TimelyMD, visit timelycare.com/jhu and use your Hopkins email address to log in. SOM students should use their @jhmi.edu email to access this resource; all other learners should use their @jhu.edu or @jh.edu emails.
TimelyMD provides three key services to our community:
These services build upon the university’s current counseling and mental health offerings from the Homewood Counseling Center, University Health Services Mental Health, and the Johns Hopkins Student Assistance Program (JHSAP). All three offices continue to provide care for our students and trainees remotely through phone and/or video mental telehealth appointments.
The Student Health and Wellness Center (SHWC) at Homewood and University Health Services (UHS) in East Baltimore also continue to remain open for essential and urgent medical needs including prescription management. You must call first before coming to either clinic to determine if staff can support you remotely. SHWC and UHS also offer support after hours and on weekends. SHWC can be reached by calling 410-516-8270. UHS can be reached by calling 410-955-3250.
In this unique historic moment, everyone is susceptible to stress, fear, and symptoms of anxiety and depression. Those are entirely normal human responses to recent events. We care about you, and we hope you reach out if you need help and make use of all the tools at your disposal.
Q: Who can use Timely MD?
A: Any student or trainee enrolled in a Johns Hopkins University program can use the service, including undergraduate, graduate, and professional students, post-doctoral fellows, and house staff. TalkNow is available in the US and countries that permit web access to the site and app. Scheduled counseling is available in the US only.
Q: What services are available?
A: There are three services available:
Q: How does it work?
A: Visit timelycare.com/jhu and use your Hopkins email to log in. TalkNow and counseling sessions do not require any kind of referrals, but psychiatric services require a referral from a Hopkins clinician from the Counseling Center or University Health Services.
Q: I am having an emergency. What should I do?
A: You should reach out to someone for help.