Staying Healthy in a Changing Environment

| January 19, 2021
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The required Staying Healthy in a Changing Environment Training helps students navigate returning to campus through the lens of COVID-19. This course teaches you ways to protect your physical health and maintain your mental well-being with practical guidance about the COVID-19 virus and returning to campus. Bystander intervention is also discussed as it relates to campus safety and taking action when you notice someone isn’t following protocols or being safe.

Completing the Training

Who Needs to Take It

All undergraduate students at the Krieger School of Arts and Sciences and Whiting School of Engineering are required to take this training, as are both undergraduate and graduate students at the Peabody Institute. In-person Carey Business School students are also required to take this training.

How to Access the Training

You will receive an e-mail with a link to the training. The e-mail will have Johns Hopkins University as its sender, and will come from the address automated-message@everfi-foundry.net. Please check your spam folder if you believe you have not received the e-mail with the link to the training.

Help is available 24/7

Most technical issues can be resolved by doing one of the following:

  • Updating your internet browser
  • Trying a different internet browser (Google Chrome or Safari are recommended)
  • Clearing your cache
  • Making sure pop-up blockers are disabled in your web browse

For students using iPads who want to make sure their pop-up blockers are disabled.

  1. Launch Settings.
  2. Tap Safari.
  3. Under the General section, click the toggle to disable the pop-up blocker. A green toggle indicates an enabled pop-up blocker.
  4. Make sure both “Prevent cross-site tracking” and “Block all cookies” options are off.

If you seem stuck, your screen may be zoomed in too much causing you to miss the prompt or navigation button. To zoom out on a PC or Chromebook, hit “control 0 (zero), and on a Mac, hit “command 0 (zero).”

A list of the minimum system requirements can be found on the EVERFI website.

If you continue to have technical issues after trying the above, help is available to you 24 hours a day, seven days a week. Here’s how to access it:

  • Click on the gear icon located next to your name to find the “Help” option.
  • Call a representative, toll-free, at 866-384-9062 or by visiting support.everfi.com.

Frequently Asked Questions

Q: What is the Staying Healthy in a Changing Environment Training?
A: The Staying Healthy in a Changing Environment Training helps students navigate returning to campus through the lens of COVID-19. This course teaches you ways to protect your physical health and maintain your mental well-being with practical guidance about the COVID-19 virus and returning to campus. Bystander intervention is also discussed as it relates to campus safety and taking action when you notice someone isn’t following protocols or being safe.

Q: Why am I required to take the Staying Healthy in a Changing Environment Training?
A: The training is intended to minimize the impact of COVID-19 on the Hopkins and Baltimore communities by providing tools, information, and resources to the student body.

Q: How can I access the training?
A: You will receive an e-mail with a link to the training.  The e-mail will come from the sender Johns Hopkins University via the address automated-message@everfi-foundry.net. Please check your spam folder if you believe you have not received the e-mail with the link to the training.

Q: How long does it take to complete the training?
A: The training takes approximately 25 minutes to complete.

Q: When do I need to complete the training by?
A: The training must be completed by February 5, 2021.

 Q: Does the training include accessibility features?
A: The training is best utilized with the following screen reader configurations:

  • Jaws on Chrome/Windows
  • NVDA on Firefox/Windows
  • NVDA on Chrome/Windows
  • VoiceOver on a Mac
  • Native mobile and Chromebook screen readers, including iOS VoiceOver, Android TalkBack, and Chromebook ChromeVox

All video content includes closed captions and transcripts, both of which can be accessed from the video player using either the mouse or keyboard.

The training is currently offered only in English. Please contact studentaffairs@jhu.edu if you have any questions. If you have questions or feedback for the company that made the training, you can email accessibility@everfi.com.

Q: Are online students required to take this training?
A: Yes. This training is important for all students who have been assigned this course. (All undergraduate students at the Krieger School of Arts and Sciences and Whiting School of Engineering are required to take this training, as are undergraduate and graduate students at the Peabody Institute.) We want students to have the information to understand COVID-19 and the health implications that it has on the community. Additionally, it is important for all students to know about the resources available to them.

The only exception to this online student requirement are Carey Business School students, who are only required to take this training if they are taking on-campus courses.


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