{"id":540,"date":"2024-01-16T20:35:13","date_gmt":"2024-01-16T20:35:13","guid":{"rendered":"https:\/\/wellbeing.jhu.edu\/MentalHealthServices\/?page_id=540"},"modified":"2025-12-05T15:28:19","modified_gmt":"2025-12-05T15:28:19","slug":"health-web-portal","status":"publish","type":"page","link":"https:\/\/wellbeing.jhu.edu\/MentalHealthServices\/health-web-portal\/","title":{"rendered":"MyHealth Portal"},"content":{"rendered":"<p>Mental Health Services (MHS) and Primary Care use a shared electronic health record system that uses the <a href=\"https:\/\/myhealth.wellbeing.jhu.edu\" target=\"_blank\" rel=\"noopener\">myHealth portal<\/a> for many convenient tools to support your care. The portal can be accessed at <a href=\"https:\/\/myhealth.wellbeing.jhu.edu\" target=\"_blank\" rel=\"noopener\">https:\/\/myhealth.wellbeing.jhu.edu<\/a>.<\/p>\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/myhealth.wellbeing.jhu.edu\/\" target=\"_blank\" rel=\"noreferrer noopener\">MyHealth portal<\/a>\u202fallows students and learners to:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Self-schedule visits for Mental Health Services and Primary Care<\/li>\n\n\n\n<li>View your medical and mental health records&nbsp;<\/li>\n\n\n\n<li>Check in for appointments and complete associated questionnaires&nbsp;<\/li>\n\n\n\n<li>Electronically sign consent forms&nbsp;<\/li>\n\n\n\n<li>Complete, upload, and submit important health forms and records&nbsp;<\/li>\n\n\n\n<li>Securely communicate with your health care team via secure message&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Before You Use the\u202f<\/strong><a href=\"https:\/\/myhealth.wellbeing.jhu.edu\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>MyHealth Portal<\/strong><\/a>\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Do not use the myHealth portal to request an urgent appointment or to communicate about a crisis. If you are experiencing a mental health crisis, please call the <a href=\"https:\/\/wellbeing.jhu.edu\/bhcst\/\" target=\"_blank\" rel=\"noreferrer noopener\">Behavioral Health Crisis Support Team<\/a> at <a href=\"tel:4105169355\" target=\"_blank\" rel=\"noreferrer noopener\">410-516-9355<\/a> or go to the nearest emergency room.\u00a0\u00a0<\/li>\n\n\n\n<li>Secure Messaging is not an alternative to scheduling an appointment; we do not provide clinical care via secure message.<\/li>\n\n\n\n<li>The <a href=\"https:\/\/myhealth.wellbeing.jhu.edu\/\" target=\"_blank\" rel=\"noreferrer noopener\">myHealth portal<\/a>\u202fis\u202f<strong>not the same as<\/strong>\u202fMyChart (the patient portal for JHH\/Epic).<strong> The myHealth portal is only for JHU Student Health and Well-Being Mental Health Services and Primary Care.<\/strong>\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Below, you will find instructions for how to use the <a href=\"https:\/\/myhealth.wellbeing.jhu.edu\/\" target=\"_blank\" rel=\"noreferrer noopener\">myHealth portal<\/a>.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Initiate Your Account<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The <a href=\"https:\/\/myhealth.wellbeing.jhu.edu\/\" target=\"_blank\" rel=\"noreferrer noopener\">MyHealth portal<\/a>\u202fis equipped with single sign-on capabilities using your JHU credentials or JHED ID.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your username will be your JHED ID followed by @jh.edu, and your password is the same one you use for single sign-on.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you do not have JHU credentials or a JHED ID, please call the clinic so that we can assist you.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Please note: To maintain your privacy, Do NOT share your JHU credentials (JHED and password) with others; this will enable others to access your confidential medical records.<\/em>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Update Your Profile<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Click on the Profile link on the left-sided menu to view and edit your personal profile information.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Complete Required Forms &amp; Immunizations<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Whether you are new or returning, various forms will be assigned to you to complete annually and before visits.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To access forms, click the Required Forms &amp; Immunizations link on the left-sided menu.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The information provided will be automatically added to your student health electronic medical record.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Health History<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Click the Health History link on left-sided menu to review allergies, medications, and personal health history. These entries will need to be reviewed by your provider prior to becoming part of your medical record.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Appointments<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Click the Appointments link on left-sided menu to schedule or cancel appointments online.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is also where you access your barcode for self-check-in when you arrive in clinic.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Optional Forms<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is where you can complete a release of information to have your medical records sent to SHWB or another provider.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Medical Records<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is where you can access your historical visit information and clinical notes.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Send and Receive Secure Messages<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The <a href=\"https:\/\/myhealth.wellbeing.jhu.edu\/\" target=\"_blank\" rel=\"noreferrer noopener\">MyHealth portal\u2019s<\/a>\u202fsecure messaging feature provides students with a HIPAA-compliant means of communicating with their health care team.\u202f<strong>Do not send secure messages for urgent matters.<\/strong>\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>To send a secure message:&nbsp;<\/strong><\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Log into your\u202f<a href=\"https:\/\/myhealth.wellbeing.jhu.edu\/\" target=\"_blank\" rel=\"noreferrer noopener\">myHealth portal<\/a>\u202faccount&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Select \u201cMessages,\u201d then \u201cNew Message.\u201d&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Click the button next to \u201cMental Health Services.\u201d&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Select the clinic or provider that you\u2019d like to contact.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>To view and reply to a message:&nbsp;<\/strong><\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>You will receive an automated email notification informing you of a new secure message.&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Log in to your\u202f<a href=\"https:\/\/myhealth.wellbeing.jhu.edu\/\" target=\"_blank\" rel=\"noreferrer noopener\">myHealth portal<\/a>\u202faccount.\u00a0<\/li>\n<\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Select \u201cMessages,\u201d then \u201cRead.\u201d&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>To reply, click \u201cReply\u201d, which can be found above the message.&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>Type your response in the field provided.&nbsp;<\/li>\n<\/ol>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li>Click the \u201cSend\u201d button.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Mental Health Services (MHS) and Primary Care use a shared electronic health record system that uses the myHealth portal for&#8230;<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-540","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/wellbeing.jhu.edu\/MentalHealthServices\/wp-json\/wp\/v2\/pages\/540","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wellbeing.jhu.edu\/MentalHealthServices\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wellbeing.jhu.edu\/MentalHealthServices\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wellbeing.jhu.edu\/MentalHealthServices\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/wellbeing.jhu.edu\/MentalHealthServices\/wp-json\/wp\/v2\/comments?post=540"}],"version-history":[{"count":24,"href":"https:\/\/wellbeing.jhu.edu\/MentalHealthServices\/wp-json\/wp\/v2\/pages\/540\/revisions"}],"predecessor-version":[{"id":1801,"href":"https:\/\/wellbeing.jhu.edu\/MentalHealthServices\/wp-json\/wp\/v2\/pages\/540\/revisions\/1801"}],"wp:attachment":[{"href":"https:\/\/wellbeing.jhu.edu\/MentalHealthServices\/wp-json\/wp\/v2\/media?parent=540"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}